Highlights
Entirely smoke-free property
Complimentary guest parking
Comfortable family rooms
Airport shuttle service
Air-conditioned public areas and rooms
24/7 front desk support
Nestled in the serene hills of Shimla, just 38 km from the iconic Victory Tunnel, ZENQ Maple Resort Chail is the perfect getaway for nature enthusiasts and those seeking relaxation. With a beautiful garden to unwind in, free private parking for your convenience, and a charming terrace overlooking the surroundings, it’s ideal for a peaceful retreat. The resort features a delightful on-site restaurant and offers vibrant evening entertainment to keep you entertained during your stay.
The accommodations are designed for comfort, complete with air conditioning, and select rooms even boast their own balconies for enjoying the fresh mountain air. Each morning, guests can indulge in a hearty breakfast, with buffet, continental, or vegetarian options available to satisfy every palate.
The friendly staff at the 24-hour front desk are fluent in English and Hindi, ensuring that all your needs are met. Nearby attractions include Circular Road, Jakhoo Gondola, and the historic Jakhu Temple, all located just 37 km away. For those wanting to explore further, The Ridge in Shimla is 39 km from the resort, and the prestigious Indian Institute of Advanced Study is only 42 km away. Plus, Simla Airport is conveniently located just 58 km from the resort, making access easy and hassle-free.
Room Types
Executive Suite Description, photos, price, amenities
See photos of the Executive Suite
Room standards
- fan,
- tumble dryer (for clothes),
- seating area,
- iron,
- heating,
- bedside socket,
- clothes rack,
- work desk,
- waste bin,
- sofa bed,
- safe deposit box,
- ironing facilities (iron and ironing board),
- tile/marble flooring,
- air conditioning,
- wardrobe/closet,
- private entrance
Sanitary facilities
- toothbrush,
- bathrobe,
- body soap,
- shower cap,
- shower,
- hairdryer,
- complimentary toiletries,
- toilet paper,
- private bathroom,
- bathtub or shower,
- bidet,
- slippers,
- shampoo,
- toilet
Property technology & media
- flat-screen tv,
- satellite tv channels,
- television (tv),
- telephone
Dining & bars
- bottled water,
- dining area,
- electric kettle,
- tea and coffee making facilities,
- minibar,
- outdoor furniture (on balcony/patio)
Paid extra services
- towels,
- lockers (in shared rooms/hostels),
- key card access,
- executive lounge access (depending on room type),
- wake-up service,
- key access,
- bed linen
Location & local attractions
- mountain view,
- balcony,
- view,
- terrace,
- garden view
Accessibility for disabled guests
- lift access (to room),
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room)
Family & entertainment
- board games/puzzles (in room),
- children's books, dvds, or music (in room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Social distancing guidelines
- individually controlled air conditioning for room
This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit provides 3 beds.
Family Room Description, photos, price, amenities
See photos of the Family Room
Room standards
- sofa bed,
- work desk,
- heating,
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- fan,
- iron,
- safe deposit box,
- private entrance,
- tumble dryer (for clothes),
- waste bin,
- bedside socket,
- air conditioning,
- clothes rack,
- tile/marble flooring,
- seating area
Sanitary facilities
- toothbrush,
- body soap,
- shower cap,
- shower,
- bidet,
- bathrobe,
- toilet,
- private bathroom,
- complimentary toiletries,
- hairdryer,
- shampoo,
- slippers,
- toilet paper,
- bathtub,
- bathtub or shower
Property technology & media
- satellite tv channels,
- television (tv),
- telephone,
- flat-screen tv
Dining & bars
- bottled water,
- dining area,
- electric kettle,
- tea and coffee making facilities,
- minibar,
- outdoor furniture (on balcony/patio)
Paid extra services
- key access,
- executive lounge access (depending on room type),
- key card access,
- towels,
- lockers (in shared rooms/hostels),
- bed linen,
- wake-up service
Location & local attractions
- view,
- mountain view,
- balcony,
- terrace
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Family & entertainment
- children's books, dvds, or music (in room),
- board games/puzzles (in room)
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
Social distancing guidelines
- individually controlled air conditioning for room
The spacious family room offers air conditioning, a private entrance, a terrace with mountain views as well as a private bathroom featuring a bath. The unit provides 2 beds.
Superior Double Room Description, photos, price, amenities
See photos of the Superior Double Room
Room standards
- work desk,
- safe deposit box,
- interconnecting rooms available,
- iron,
- clothes rack,
- wardrobe/closet,
- heating,
- bedside socket,
- tile/marble flooring,
- tumble dryer (for clothes),
- carpeted floor,
- fan,
- ironing facilities (iron and ironing board),
- private entrance,
- waste bin,
- air conditioning,
- seating area
Sanitary facilities
- toilet,
- private bathroom,
- toothbrush,
- body soap,
- bathrobe,
- complimentary toiletries,
- toilet paper,
- shampoo,
- bidet,
- slippers,
- bathtub or shower,
- shower,
- shower cap,
- hairdryer
Property technology & media
- telephone,
- television (tv),
- flat-screen tv,
- satellite tv channels
Dining & bars
- bottled water,
- outdoor furniture (on balcony/patio),
- minibar,
- dining area,
- electric kettle,
- tea and coffee making facilities
Paid extra services
- towels,
- key card access,
- lockers (in shared rooms/hostels),
- wake-up service,
- key access,
- bed linen
Location & local attractions
- view,
- mountain view,
- balcony
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- lift access (to room)
Family & entertainment
- board games/puzzles (in room),
- children's books, dvds, or music (in room)
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
Social distancing guidelines
- individually controlled air conditioning for room
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit provides 1 bed.
Choose your ideal room at Maple Resort Chail
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Executive Suite
- Family Room
- Superior Double Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
billiards table, table tennis facilities, hiking trails accessible, hotel movie nights, guided walking tours, live music and performances, live sports broadcasts
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, breakfast served in room, special dietary menus (on request), children's meals, child-friendly buffet, fresh fruit selection
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), disabled-access parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, valet parking service, baggage hold, guest concierge services, secure lockers, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, guest lounge / tv room, patio/outdoor seating, designated picnic spot, communal outdoor fireplace
Family & entertainment
professional babysitting/childcare, supervised kids' activity club, scheduled evening entertainment, selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, convenient pet bowls, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-in
From 14:00 Until 00:00 hours
Check-out
From 11:00 Until 11:00 hours
Children and extra beds
Guests must be at least 18 years old to check in. We welcome children of all ages.
Pets
Pets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods